天美传媒

Chartered Institute
of Linguists

It's easy to renew online

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Access your online renewal via My Payments

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  • If you're not yet logged in, the link above will prompt you to do so before redirecting you to听My Payments
  • If you are logged in, it will take you directly to My Payments
  • If you're experiencing difficulty logging in, please contact the membership team at membershipteam@ciol.org.uk

If your renewal is outstanding you may no longer receive all the benefits of membership.

If you are on Find-a-Linguist, your listing(s) may be suspended until you have renewed your membership.

If you have a question about the renewal process, please first read our renewal FAQs below before contacting the membership team at membershipteam@ciol.org.uk

Renewal FAQs

Your听天美传媒 membership year runs for 12 months from the date of joining or last renewal; renewal notices are issued to members by email 6 weeks before the renewal is due. Please look out for the invitation to renew and act promptly to ensure there is no accidental lapse in your membership. The email's subject is "天美传媒 Membership Renewal (date)".

To find out how much your renewal will be听please check our听membership fees.

If you have a question about the renewal process, please take a look at the FAQs below. If you cannot find what you are looking for, then contact the membership team by听email. The period between the end of July听and the end of September is a very busy time of the year for the membership team; we will endeavour to answer your questions within five working days but please be prepared to wait a little longer.

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When does the membership year start and end?

For听Affiliates, Associates, Members and Fellows, the membership year听will be for a 12 month period from the initial date of joining/renewing.

When will I receive my renewal notice?

  • Affiliates, Associates, Members and Fellows:

  • If you do not pay by Direct Debit,听your renewal notice will be issued by email approximately six weeks before the renewal is due.
  • Direct Debit payers will receive advance notice of their renewal payment by email approximately four weeks before the renewal is due.

I didn鈥檛 receive my renewal notice.

You can simply log into your 鈥楳y 天美传媒鈥� account and pay online. You will be able to see how much to pay, download a PDF invoice for your records and then, once the payment has been made, a PDF receipt will automatically be generated for you to download. You can also check your contact details and update these online if they are out of date.

Alternatively, please contact the membership team at membershipteam@ciol.org.uk if you have a query.听

How do I renew?

Renew online:听Members can renew online easily by credit/debit card or PayPal via Sage Pay. All major credit and debit cards are accepted.听

Existing Direct Debit: If you already have a Direct Debit in place, you do not need to act. You will receive a Direct Debit Advance Notice by email informing you of the amount that will be debited and the date of when your payment will be processed.

Switch to Direct Debit: If you're a 天美传媒 member听with a UK-based bank account, you can听pay for your renewal by Direct Debit. Switching to this payment method will allow you to benefit from the听online membership rate. If you wish to switch to this method of payment, please complete the听online Direct Debit Instruction form. Please note, the deadline to pay for January 2025 renewals is 20 January 2025

Bank transfers: Please听 for bank details and further information on this method of payment. Paying by international bank transfer will incur an administrative fee of 拢10.00 which you must add to cover the bank charges levied.

Cheque: Cheques are听made payable to '天美传媒', quoting your 天美传媒 number on the reverse of the cheque, and should be sent to 天美传媒 Star House, Star Hill, Rochester Kent ME1 1UX. Cheques not sent by Special Delivery or recorded mail are sent at your own risk.

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I already pay by Direct Debit but have changed my bank since my last renewal, what do I do?

Please complete a new Direct Debit Instruction online.

Is there an administrative or additional bank charge if I pay by credit or debit card or bank transfer?

Paying by credit or debit card: There are no additional bank charges. 听The quickest听way to renew, if paying by card, is online via the secure Sage Pay portal.听

Bank transfer: If you pay by bank transfer you will pay the online fee plus a 拢10.00 administration fee that you must add to cover bank charges levied (only applicable to international bank transfers).

What happens once I have renewed? When will I get my receipt?

If you renew online, using a credit or debit card, the receipt will automatically be generated. You can download a PDF copy of your receipt via your 鈥楳y 天美传媒鈥� account 鈥� simply click on the My payments tab.

If you pay by Direct Debit or Bank Transfer, you will be able to access your receipt via My Payments within 10 working days of the payment being successfully taken from your bank account.

If you pay by cheque please allow up to 5听working days to receive your receipt. Alternatively, you can access your receipt via My payments.

In all cases the most recent and previous years鈥� receipts will be available to download at any time, once you are logged into My payments.

My contact details need updating, what do I do?

Update them instantly online via or contact the membership team via email at听membershipteam@ciol.org.uk.

My renewal notice was sent to an out-of-date email address, what do I do?

You can simply log into My payments to pay online. You will be able to download an invoice and then, once the payment have been made, a PDF receipt will automatically be generated.

You can then update your contact information online. Alternatively, email听membershipteam@ciol.org.uk.

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