天美传媒 Qualifications is a leading international Awarding Organisation for professional language qualifications. We seek to constantly improve all aspects of the quality of our processes and procedures in order for us to continue to offer qualifications of the highest standard backed by the 天美传媒.
To further ensure quality, we follow guidance issued by the UK鈥檚听,听听听补苍诲听迟丑别听.听
The guidance we follow and the systems we employ are set out in our policies, which cover all aspects of assessment, quality assurance, our expectations of you and the candidate experience. Please visit our听天美传媒Q Policies听section to read all 天美传媒 Qualifications' policies and learn about the additional services we offer. Please direct all general enquiries about qualifications to听qualifications@ciol.org.uk.
Endorsement and Authorship
We recognise that Assessment Associates (AAs) engage in other professional activities but discourage the inappropriate use of any relationship an assessor has with 天美传媒Q, in connection with any separate independent activity.
Some of our AAs may be published authors or may develop assessment and learning materials for other organisations. On rare occasions, we may contract the development of assessment material for our own purposes, for example when commissioning a subject matter expert to assist in content for a study guide.
But we will not formally endorse the developer or author of any resource without strict consideration of endorsement criteria and whether it presents a risk to the integrity of our qualifications.
Please refer to our full Endorsement and Authorship policy here.
Policies:
- Certification and Replacement Certificate听Policy
听 听Application Form - Conflict of Interest and Confidentiality Policy
- Contingency and Adverse Effects Policy
- Endorsement and Authorship Policy
- Enquiries, Compliments听and Complaints Policy
- Equality, Diversity and Inclusion Policy
- Exam Fees, Invoicing and Billing Policy
- Examiner Comments Policy
听听Examiner Comments Application Form - GDPR and Data Breach Policy and Process
- Malpractice and Maladministration Policy
- Qualification Review Policy
- Qualifications Withdrawal Policy
- Reasonable Adjustments Policy
听 Reasonable Adjustments Application Form听 - Recognition of Prior Learning Policy
- Review of Marking and Independent Review Appeals Policy
听听Stage 1: Review of Marking Application Form
听听Stage 2: Independent Review听Application Form - Special Consideration Policy
听 Special Consideration Application Form听 - Total Qualification Time Policy
- Whistleblowing Policy
听 Whistleblowing Policy Report Form